We always strive to deliver our parcels within the time frame listed on the website but if there is a delay with your parcel, we will do our…
What should I do If I am contacted to pay a customs charge? On rare occasions, customers may be asked to pay a customs charge in error. All our…
We will email you to let you know your order has been shipped, once our warehouse has shipped your order with our carriers. Your order can be…
RETURNS POLICY With over 15 years of experience selling Irish products, we are very passionate about our products and pride ourselves in our…
Unfortunately, we're unable to cancel or change any part of your order once placed, including the delivery address and order contents. We regret…
Once an order has been placed and paid for, our warehouse team start to process your order to ensure prompt delivery to your chosen destination.…
We will send you an email when your order has been shipped. You can start tracking your order 1 Business day after you receive this confirmation…
Returns usually take 14 business days from the time it is sent back to us. We will refund any item you are not completely happy with…
We are truly sorry if this is the case. We will need to investigate this immediately so please get in touch with us directly. If the item is…
You are not alone! Many customers throw away or misplace their paperwork! Our customer service team are here to help you, if you wish to obtain…
